We accept payments through Credit/Debit Cards, Net Banking, UPI, Amazon Pay, PhonePe, Google Pay, and Wallets. Cash-on-Delivery (COD) is available on select products.

Yes, all online transactions on Nutri Smart are secured with 256-bit encryption, and we use trusted payment gateways. Banks also use the 3D Secure password for additional security during transactions.

Yes, the price is inclusive of GST and is reflected during checkout and on the tax invoice.

If money is deducted but the transaction fails, the payment gateway will refund the amount to your account within 7 working days. If this occurs, please notify us via any of our communication channels for assistance.

No, you can shop as a guest without creating an account. However, please note that guest users cannot use coupon codes or avail any promotional offers.

To unlock the full shopping experience, including the use of coupon codes, you can create an account by clicking on "Register" at the top right corner of the website or within the mobile menu. Once registered, you can log in with your email and password to shop and enjoy all offers.

After logging into your account using your email and password, you can update your personal details in the ‘My Profile’ section on our website.

Yes, we take data privacy seriously. Your information is securely stored and protected using 256-bit encryption. Please refer to our Privacy Policy for more details on how your data is handled.

If you've forgotten your password, simply click on "Forgot your password?" on the login page. Enter your registered email, and we’ll send you instructions to reset your password.

Log in using your email and OTP, and you’ll be able to view your order history under the ‘My Orders’ section. Click on the specific Order ID for more details.

We update the status of your order at each processing stage. Once dispatched, you’ll receive a tracking ID via email. You can use this ID to track your shipment.

Tracking information is available 2-3 days after your order is dispatched. If you still cannot track it, feel free to contact our support team.

No, orders cannot be modified after being placed. However, you can cancel the order and place a new one.

Yes, you can cancel your order through the ‘My Account’ section or by emailing us at nutrismrt@gmail.com before it has been dispatched. Once dispatched, orders cannot be canceled.

You can request an address change by emailing nutrismrt@gmail.com. If the parcel has not yet been dispatched, our team will update the address for you.

This option isn’t available at the moment. Please place separate orders for separate deliveries.

Do not accept the order if the packaging is tampered with or the seal is broken. Please inform us immediately at +91-9266715710 or nutrismrt@gmail.com.

We accept payments through Credit/Debit Cards, Net Banking, UPI, Amazon Pay, PhonePe, Google Pay, and Wallets. Cash-on-Delivery (COD) is available on select products.

Yes, all online transactions on Nutri Smart are secured with 256-bit encryption, and we use trusted payment gateways. Banks also use the 3D Secure password for additional security during transactions.

Yes, the price is inclusive of GST and is reflected during checkout and on the tax invoice.

If money is deducted but the transaction fails, the payment gateway will refund the amount to your account within 7 working days. If this occurs, please notify us via any of our communication channels for assistance.